Get through to a person
Do you hate Voicemail?
“Press 1 for… press 2 for…”
Argh!
Have a look at http://gethuman.com, there are some excellent hacks for getting straight through (http://gethuman.com/ in the UK)
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“There’s no TalkTalk on there. They are my current 45 minute on hold throwing the phone across the room in frustration company of the moment.”